Thursday, April 11, 2013

El Tapatio



El Tapatio                 For any restaurant to be successful it takes excellent customer service. Excellent customer service consist of friendly, patient staff, good food quality, and an inviting atmosphere to make you feel welcomed. These are all qualities that we (Kelsey, Danielle, and Shelby,) were looking for Thursday when we went to El Tapatio for lunch.


The atmosphere of El Tapatio was great. When you first walk in there was tile, the tile was clean and swept. When we walked in there was a lady upfront who greeted us and took us to our table, but she didn't smile. The floor in the dining area was also tile and very clean. We sat down and had complementary chips and salsa. As we sat waiting to get our order taken you could smell them cooking it, it wasn't overpowering but it was enough to make you hungry. The decor made you feel comfortable and at home. The tables and chairs seemed to look like what it would be in an actual Mexican Restaurant in Mexico. While eating our food they had Hispanic music playing which made our visit even better.


The Dining Area

Sample Menu
The food at El Tapatio is very authentic Mexican cuisine. Our group ordered different items on the menu, being that there was a lot to choose from the choice was very hard.  Aside from just the entrees, their menu also had appetizers and many things ranging from alcoholic beverages to (if you have someone that doesn’t like Mexican) hamburgers.  Right when we were sat at our table our waitress took our drink orders and gave us the main menu. The time limit on the food was about ten to fifteen minutes, which I think for a “sit-down” restaurant, is very fair. The quality of the food was great! Everything was fresh and made to order. When the food was brought to our table it was at the right temperature and the order accuracy was correct, there were no mess ups or trade-ins.  When you come into El Tapatio be ready to be hungry and eat, because you get a lot of food. But I think for the quality and how much food you get, the price set was very fair. For three meals and one drink it was $29.00.

When we first arrived at El Tapatio, we didn't feel very welcomed. The waitress didn't greet us with a smile and didn't seem like she wanted to be there. She took us to our table, took our drink order, and then came back and took our food order. Our waitress checked on us every now and then to see if we were okay or if we needed a refill on our drink. When we finished and were ready to pay, she didn't tell us that we had to pay upfront so we waited at our table for awhile. Overall, the staff was just okay, but it could have been better.
 
 
 
Our overall experience was pleasant. The atmosphere was overall satisfying, the service was descent, and the food quality was accurate and fresh. The time to get our food wasn't a long wait. Even though the service wasn't the best we've had, we would recommend El Tapatio to anyone because the quality of their authentic Mexican cuisine.  
 
http://eltapatiograndisland.com/

Balz sports bar and grill review





When we went to the local restaurant, Balz Sports Bar & Grill, having expectations of fair prices for meals, friendly service, and the quality of the food preparation. Johnny was to judge the food quality, Michaela was to examine the friendly customer service, and Margaret was to look over the price.
Balz Sports Bar & Grill can be deceiving from the looks of the environment, a boxing bag at the door, a bar near the entrance, televisions on the walls, a couple pool tables in the back, it mainly looks like a bar, a place where to you go and chill with your friends or coworkers after work and get a drink. But when you go through the menu and see the variety of meals, from burgers, salads, chicken baskets and entrees. I ordered the special of the day which was a chicken fried chicken which includes two sides, sweet corn and mashed potatoes with country gravy. It’s a good size meal I was full when I was done.
Balz Sports Bar and Grill had okay service, but it wasn’t anything special. When we arrived the waitress got our drink orders very quickly. It took us a while to decide what we wanted to order, but when we were ready she was there. When we asked for something she would bring it to us, but it always seemed like she was in a hurry. Even though she did her job correctly it didn’t seem like she cared about anything else.
On Thursday, the second of April I went out to lunch with Michaela and Johnny to the Balz sports bar and grill on 3421 State Street at eleven o’clock. For our blog we judged the quality of food, service, cleanliness, friendliness, and price. For my part in the blog project was to take photographs and to judge the price of the food at the restaurant. To tell the truth, I have never been there and was worried about high prices for the dishes. In the end, I was quite pleased with the prices, but it depends on what some one  buys.                                                                          
                                                                                                                                                                                      
For our group we had bought separate dishes:  Johnny had the special of the day: chicken fried steak with mashed potatoes and corn on the side at 6.49. Michaela had chicken strips for a price of 6.95 and I had the chef salad at a total price of 10.83. In my opinion the restaurant served good food at a good price so you don’t have to worry about putting too much damage on your wallet.  




Johnny had the special of the day: chicken fried steak with mashed potatoes and corn on the side at 6.49.



I had the chef salad at a total price of 10.83


 

So the Balz sports bar and grill is given a 4 0ut of 5 stars from the adequate service, clean surroundings, good price, and a relaxing place to hang out with friends.